State Farm® Insurance Agent Mark Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Debbie Veley
December 6, 2025
5
out of
5
rating by Debbie Veley
"After having a very frustrating experience at our previous insurance company, thankfully we found Jerica at Mark Lewis State Farm. Not only was she extremely knowledgeable with everything my husband asked, but she was also very quick to get back to him each time they spoke. And on top of that, she was very courteous, friendly and helpful. In a world where customer service sometimes takes a back seat, we would highly recommend calling Jerica for your insurance needs. She’s an asset to this agency!"
We responded:
"Debbie thank you so much for taking the time to leave us a review, we really appreciate it! I am definitely going to share your comments at our next team meeting, where we always look at these and talk about how we can improve. I agree that Jerica does an amazing job and provides just a type of service that we strive for. Please know that we appreciate your business very much and if there’s ever anything you need by all means, please reach out to me directly. Mark Lewis, State Farm insurance Batavia, New York."
Judy May
November 10, 2025
5
out of
5
rating by Judy May
"Jerica was very friendly and patient and with us. She took the time to answer all of questions. She would follow through with any problems that came up. We are very lucky to have her as our agent She cares about her customers."
We responded:
"Judy, thank you so much for taking the time to leave us a review! We really appreciate it. It’s tough to imagine a person who provides more friendly and caring service than Jerica does, we are lucky to have her on our team. I look forward to meeting you, Judy and thanks again for taking the time to leave us a review. Mark Lewis State Farm insurance Batavia, New York."
Shannon Rivera
November 7, 2025
5
out of
5
rating by Shannon Rivera
"Very friendly and Always goes the xtra mile"
We responded:
"Thanks so much for leaving us to review Shanon. We really appreciate it! If there’s ever anything I can do by all means please reach out. Thanks! Mark Lewis State Farm insurance."
Carmela Allen
November 7, 2025
5
out of
5
rating by Carmela Allen
"I highly recommend to check out Mark Lewis State Farm in Batavia for your insurance needs especially due to their representative Heather. She has excellent customer service skills and was extremely professional. I worked with Heather on quotes for my Auto and Renters policies. Both were better policies with more coverage and were quoted less than my current policy with Geico or any other companies I checked with. All phone and in person encounters were the best provided out of all the companies contacted when getting quotes to look for the best offers available during comparison shopping. Heather's excellent approach, service skills and quote given were the deal maker for me. Actually all the employees in the office that I interacted with were helpful including Danielle the office manager who called afterwards to check in and to make sure I had no questions and if everything was okay."
We responded:
"Carmela, thank you so much for leaving us such a nice review! Believe me, this is exactly what we strive for. We try to be different than our competition and it looks like in this case we succeeded. Please know that we really appreciate your business and it doesn’t stop when you switched to us will happily be there to take care of anything that you need. I look forward to meeting you! Mark Lewis State Farm insurance."
Ronnette Piesczynski
November 6, 2025
5
out of
5
rating by Ronnette Piesczynski
"I want to start off by saying Jerica Merrell was a professional, helpful, knowledgeable and a joy while switching my auto insurance from Geico to State Farm. She showed me what I was getting and helped with the transition. She and the office of Mark Lewis is who I am sticking with."
We responded:
"Thank you so much for the review Ronnette! We really appreciate it. I agree that Jerica does a fantastic job and is a lot of fun to work with. We really do appreciate you taking the time to leave us a review and also we appreciate your business! If there is ever anything that you need by all means, please reach out. Mark Lewis State Farm insurance."
jacqueline johnson
November 4, 2025
5
out of
5
rating by jacqueline johnson
"Heather is an awesome agent! Detailed and informative. Provided needed coverage promptly and at a great rate. She kept me informed throughout the process in a professional, friendly, helpful and thorough manner. Looking forward to adding other coverages."
We responded:
"Jacqueline, thank you so much for taking the time to leave us a review, we really appreciate it! I agree that Heather does a great job and gets back to people right away. We really do appreciate your business and certainly look forward to serving you for many years to come, I look forward to meeting you! Mark Lewis State Farm insurance Batavia, New York."
Andrew Peters
October 13, 2025
5
out of
5
rating by Andrew Peters
"I can’t say enough great things about Jerica! She made switching my auto insurance quick, easy, and stress-free. She took the time to explain everything clearly, found me a much better rate, and ended up saving me a ton of money without sacrificing any coverage. Her professionalism and friendly attitude made the whole process actually enjoyable. If you’re thinking about comparing insurance or making a switch, I highly recommend working with Jerica — she truly goes above and beyond for her customers!"
We responded:
"Andrew, thank you so much for taking the time to leave us a review about Jerica, we really appreciate it! I know Jerica will continue to work hard to keep things stress-free for you! If there’s ever anything you need by all means, feel free to reach out, Mark Lewis, State Farm insurance"
Alexa Tagliarini
October 9, 2025
5
out of
5
rating by Alexa Tagliarini
"Jerrica at State Farm in Batavia truly went above and beyond to help me during a stressful time. She was always so kind, easy to reach, and made sure I never had to wait or get passed around. Her empathy and attention to detail really stood out, and she even caught things in the process that could’ve put a wrench in it. I’m so grateful for her help and can’t recommend her enough!"
We responded:
"Alexa, thank you so much for taking the time to leave us a review about Jerica, you can tell that she spent a bunch of her career helping people, because she’s a natural for this! If there’s ever anything you need by all means, feel free to reach out. Thank you again Mark Lewis, State Farm insurance."
MaryBeth Suozzi
October 3, 2025
5
out of
5
rating by MaryBeth Suozzi
"Working with Danielle Reisdorf at State Farm was wonderful! She answered questions promptly and was very informative and never overly eager to hurry my decisions. I recommend her and State Farm for all your insurance needs."
We responded:
"Mary Beth, thank you so much for taking the time to leave us a review, we really appreciate it! I agree that Danielle does a fantastic job, we’re so lucky to have her on our team. Please know that if there’s ever anything that you need will be happy to get it taken care of! Mark Lewis, State Farm insurance Batavia, New York"
Donald Brown
August 19, 2025
5
out of
5
rating by Donald Brown
"Heather was very helpful and made sure I understood everything was my decision didn’t feel pressured to buy great job all around"
We responded:
"Donald thanks for taking the time to leave us a review! I’m happy to hear that Heather was helpful and of course no pressure, ever! That just how we prefer to do things. We really do appreciate you, thanks for being a great customer. I look forward to meeting you. Mark Lewis "
Jennifer Purdy
August 18, 2025
5
out of
5
rating by Jennifer Purdy
"Jerica was pleasant, professional, articulate, and listened to my auto and it's issues. She shared the options and how to handle the changes . Jerica will be great for any customers."
We responded:
"Jennifer, thank you so much for taking the time to leave us a review! We really appreciate it. Also thanks for sharing your thoughts regarding Jerica. I agree that she’s such a fantastic member of our team, I’m glad to hear that you think so too! Please know that we sincerely appreciate your business and look forward to serving you for many years to come. Mark Lewis State Farm insurance Batavia, New York."
Derrek Taylor
August 15, 2025
5
out of
5
rating by Derrek Taylor
"I had a great experience working with Tiffany at state farm. They made the process of setting up my car and rental insurance smooth and stress free. Everything was explained clearly, and they took the time to answer all my questions. I really appreciate the professionalism and helpful attitude. Highly recommend!"
We responded:
"Derek, thank you so much for taking the time to leave us a review, we really appreciate it! Tiffany does a fantastic job helping people understand their coverage options, and as you’ve discovered, she lives to help people! Thanks again for taking the time to leave a review, we really do appreciate your business. Mark Lewis."
cody Heater
August 13, 2025
5
out of
5
rating by cody Heater
"I had the privilege to work with Heather. She answered all of my questions and got me set up with exactly what I needed. She's extremely friendly and a delight to work with."
We responded:
"Cody, thank you so much for taking the time to leave us a review, we really appreciate it! I agree that Heather does a great job answering questions and keeping it easy for everyone! If there’s anything you need by all means, please reach out. I appreciate your business Mark Lewis State Farm insurance."
Christina Swartwood
July 15, 2025
5
out of
5
rating by Christina Swartwood
"Heather was such a kind a knowledgeable agent!"
We responded:
"Tina, thank you so much for letting us know, I agree Heather does a great job! Please know that we really appreciate your business Mark Lewis"
Stephen L Ognibene
June 10, 2025
5
out of
5
rating by Stephen L Ognibene
"I recently switch insurance companies to State Farm in Batavia NY and chose Mark Lewis Agency. Let me tell you about the amazing customer service agent, Jerica, who answered all my questions, was very kind polite and funny and a pleasure to work with in getting my vehicle quotes and explaining different options and upgrades and coming in to meet her and the lovely staff at the agency in Batavia. Jerica provided her years of State Farm Insurance knowledge, experience & professionalism to be highly valued in a very competitive industry and I appreciate it all the time that was spent to make a smooth transition flawless. I would highly recommend Jerica and the staff in the future to clients, friends and family. Thank you very much! Stephen"
We responded:
"Stephen! I can’t thank you enough for the amazing review that you left for us. Believe me when I say that the entire team looks at these reviews and we will definitely be talking about it in our next team meeting. This is exactly what we strive for. I agree that Jerica does a fantastic job. She’s a pleasure to work with and I know that our customers are better for it! Please know that we really appreciate your business and we look forward to serving you for many years to come. I look forward to meeting you in person before too long. if there is ever anything that you need, please feel free to reach out. Thanks again, Mark Lewis."
John Maniace
May 30, 2025
5
out of
5
rating by John Maniace
"Jessica from state farm insurance at the batavia n.y. Mark Lewis office was a great help with opening my motorcycle insurance policy. Was very polite and returned my calls and texted messages very promptly. Was pleasant to talk to in our conversations..Highly recommended and also great rates...Thank You again Jessica"
We responded:
"John thanks so much for taking the time to leave us a review! Your comments are EXACTLY what we strive for 👍 you’ve been a long time customer and we really appreciate that. We’ll try our hardest to continue to deliver great service to you. Mark Lewis "
Jennifer Thrower
May 28, 2025
5
out of
5
rating by Jennifer Thrower
"Had an initial review of all my policies with Danielle at Mark Lewis State Farm office. She explained my auto and home policies and coverage, answered my questions and was very helpful. I am happy with my transfer to this office. They are very responsive and I recommend them for your insurance needs!"
We responded:
"Jennifer, thank you so much for taking the time to leave us a review, we really appreciate it! Danielle said that she had a great meeting with you today. I am so happy to hear you feel it was also worthwhile. We like to take special care of our customers, so if there’s ever anything you need by all means, please feel free to reach out. We look forward to serving you for many years to come. Mark Lewis State Farm insurance Batavia."
Evan Hare
May 19, 2025
5
out of
5
rating by Evan Hare
"Danielle was super helpful and easy to work with!!"
We responded:
"Hey Evan, thanks so much for taking the time to leave us a review, we really appreciate it! Danielle does an amazing job and is always happy to help, which is why we are so fortunate to have her on our team. If there is ever anything that you need by all means, please reach out, we’re happy to help however, you need. Mark Lewis State Farm insurance Batavia, New York. "
Rita Vigiano
May 9, 2025
5
out of
5
rating by Rita Vigiano
"Amazing service from Jerica and the staff! Jerica was so informative, friendly, professional and explained everything I had questions on. Normally getting new insurance is such a hassle and this was by far the best experience I’ve ever had!!!"
We responded:
"Rita, thank you so much for taking the time to leave us a review, we really appreciate it! I am so happy to hear that you found Jerica to be informative, friendly, and professional, that is exactly what we shoot for! Please know that we appreciate you and look forward to serving you for many years to come Mark Lewis"
Alexandria Almeter
May 9, 2025
5
out of
5
rating by Alexandria Almeter
"Extremely helpful and nice people to go through for insurance!"
We responded:
"Alexandria, thank you so much for taking the time to leave us a review, we really appreciate it! We’ll take extremely helpful and nice. Absolutely we will! We look forward to serving you for many years to come Mark Lewis"
angelee estela
May 5, 2025
5
out of
5
rating by angelee estela
"Heather was very helpful with our inquiry for insurance when purchasing our new 2025 vehicle. She provided outstanding customer service and was a pleasue to work with. She also provided additonal quotes on our recreation vehicles that we will be transfering to State Farm as well. Great Job Heather!!! Great Customer Service is hard to find these days."
We responded:
"Angelee thank you so much for taking the time to leave us a review! You have no idea how much we appreciate it! I am happy to hear that you are so happy with Heather and the customer service that she provides, I know that she tries her hardest to provide great service please know that we really appreciate your business and we look forward to serving you for many years. Mark Lewis State Farm insurance."
Ronnette Piesczynski
April 8, 2025
5
out of
5
rating by Ronnette Piesczynski
"Jerica Merrell is very professional, hardworking and pleasant young lady"
We responded:
"Thank you so much for taking the time to leave us a review, we really appreciate it! I agree that Jerica does a fantastic job. Please know that we really appreciate your business! Mark Lewis State Farm insurance."
Tonya Pearl
April 7, 2025
5
out of
5
rating by Tonya Pearl
"Jerica Merrell was very helpful. Great personality and answered all my questions 😊 I would recommend her to anyone looking to change their policy"
We responded:
"Tony, thanks so much for taking the time to leave us a review, we really appreciate it. I agree that Jerica does a fantastic job. Please know that we really appreciate your business Mark Lewis State Farm insurance"
Ball Family
April 7, 2025
5
out of
5
rating by Ball Family
"Friendly and helpful"
We responded:
"Friendly and helpful is exactly what we’re shooting for! Thanks so much for taking the time to leave us a review. We really appreciate it Mark Lewis State Farm insurance."
Nicole Miano
April 7, 2025
5
out of
5
rating by Nicole Miano
"Jerica Merrell is great at her job. Very helpful and knowledgeable. Highly recommend."
We responded:
"Thanks so much for taking the time to leave us a review, we really appreciate it! I’m glad to hear that you got great service from Jerica, we’re lucky to have her! Mark Lewis State Farm insurance"