Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronnette Piesczynski

Ronnette Piesczynski

April 8, 2025

5  out of  5
rating by Ronnette Piesczynski
"Jerica Merrell is very professional, hardworking and pleasant young lady"
Profile photo of Tonya Pearl

Tonya Pearl

April 7, 2025

5  out of  5
rating by Tonya Pearl
"Jerica Merrell was very helpful. Great personality and answered all my questions 😊 I would recommend her to anyone looking to change their policy"
Profile photo of Ball Family

Ball Family

April 7, 2025

5  out of  5
rating by Ball Family
"Friendly and helpful"
Profile photo of Nicole Miano

Nicole Miano

April 7, 2025

5  out of  5
rating by Nicole Miano
"Jerica Merrell is great at her job. Very helpful and knowledgeable. Highly recommend."
Profile photo of Bridget Stiles

Bridget Stiles

April 7, 2025

5  out of  5
rating by Bridget Stiles
"Jerica is wonderful agent. She answered any and all questions I had regarding insurance. She responds quickly, she is friendly and great to work with. I highly recommend her."
Profile photo of Corey Herman_g

Corey Herman_g

April 7, 2025

5  out of  5
rating by Corey Herman_g
"I had a great conversation with Jerica M. Who works in this office. She is very knowledgeable and answered all of the questions I asked her in a professional and timely manner. I had a wonderful experience with her."
Profile photo of Arriana Lindke

Arriana Lindke

April 7, 2025

5  out of  5
rating by Arriana Lindke
"Had the pleasure to work with Jerica, she was helpful and knowledgeable explaining my homeowners insurance. FIVE STARS for amazing customer service, thank you State Farm."
Profile photo of Rhonda Weldy

Rhonda Weldy

April 1, 2025

5  out of  5
rating by Rhonda Weldy
"It was a pleasure talking to Tiffany. She was very prompt with getting all the information for our insurance policies. She explained everything very thoroughly. I would definitely recommend her to people looking to change insurance companies."
We responded:
"Rhonda thanks so much for your comments regarding Tiffany! She’s going g to love reading this because she cares so much about our customers! Please know that we appreciate you very much. Mark Lewis State Farm Insurance, Batavia NY"
Profile photo of Tyler Alwardt

Tyler Alwardt

March 31, 2025

1  out of  5
rating by Tyler Alwardt
"Mark is very unprofessional. Cussed over the phone to my mother, and didn’t do anything to help alleviate the crazy amount I was spending a month on insurance as a 19 year old kid. Did not provide my new insurance company with any proof of prior coverage, resulting me in getting uncharged $1400 by them as well, when they finally got it from me. Every time I have tried to reach him while I dealt with state farm, he “wasn’t in the office” I hope Mark reads this!"
We responded:
"Hi Tyler, I did read this, as a do all of our reviews. I’m sorry you feel like I’m unprofessional, I know it’s frustrating being a young person and having to pay a lot for car insurance. As you are aware I’ve personally had countless discussions with multiple members of your family (who I’m proud to say are very long time customers) regarding your situation so clearly I am available to my customers. My team has also had multiple conversations as well. I’m sorry that you fell victim to some of the teaser rates that some of our competitors charge, but I did warn that could possibly happen, and it seems like it did. I do wish you the best. Mark"
Profile photo of Dave Hanlon

Dave Hanlon

March 26, 2025

5  out of  5
rating by Dave Hanlon
"There are moments in life that I feel taking advantage of and am just not receiving the correct answer or help. I can honestly say Jerica not only went ABOVE AND BEYOND but her personalization, knowledge, and pure love to help people radiats. Jerica you made me feel like family after joining and I want to scream from every mountain top how amazing you are. All my friends and family will be joining, only because of you."
We responded:
"Wow, Dave, that’s quite an endorsement! I agree that Jerica does a fantastic job. We were so happy to have her as part of our team. Thanks for taking the time to recognize her and of course we look forward to working with all of your friends and family! Please know that we’re standing by to help however we can and we sincerely appreciate you taking the time to let us know how we’re doing. Mark Lewis State Farm insurance Batavia, New York."
Profile photo of Emma Durfee

Emma Durfee

March 18, 2025

5  out of  5
rating by Emma Durfee
"Heather rocks!"
We responded:
"Yeah she does. Thanks for the review, Emma!"
Profile photo of Kristen Wahl

Kristen Wahl

March 18, 2025

5  out of  5
rating by Kristen Wahl
"I Love my insurance company for so many reasons. Best I've ever had."
We responded:
"Kristen, we love you too! I mean, that honestly is about as good review as we can get! Thank you so much for taking the time we hope to live up to your expectations for many years to come! We truly appreciate your business Kristen. Mark Lewis State Farm insurance Batavia, New York."
Profile photo of William Bergmann

William Bergmann

March 11, 2025

5  out of  5
rating by William Bergmann
"Great service and help provided."
We responded:
"William, thank you so much for leaving us a great review, we really appreciate it! Mark Lewis State Farm insurance"
Profile photo of Crystal Hallenbeck-McPhall

Crystal Hallenbeck-McPhall

February 28, 2025

5  out of  5
rating by Crystal Hallenbeck-McPhall
"Tiffany Stinson provided excellent guidance and displayed extreme patience, as we navigated the insurance needs of a buying a new home. I am grateful for her expertise and for the appropriate portfolio of options she shared. I highly recommend her and the Services offered by Mark Lewis's State Farm Agency. Thank you!"
We responded:
"Crystal thanks for taking the time to leave us a review, we appreciate it so much. Tiffany does an incredible job and we’re so fortunate to have her on our team! We really appreciate your business and will try our best to keep you satisfied. Mark Lewis, State Farm Insurance, Batavia NY"
Profile photo of Tammy Courtwright

Tammy Courtwright

February 24, 2025

5  out of  5
rating by Tammy Courtwright
"Always pleasant and helpful"
We responded:
"Thanks, Tammy. I really appreciate the review! Please know that we really appreciate your business and look forward to serving you for many years to come! Mark Lewis State Farm insurance."
Profile photo of John Lawson

John Lawson

February 13, 2025

5  out of  5
rating by John Lawson
"Thank you Jerica for all your help the experience was very streamlined and fast with no stress!!"
We responded:
"Thanks for the review John! No stress is good! We really appreciate your business and will try our hardest to keep it up! Mark Lewis, State Farm Insurance, Batavia NY"
Profile photo of rick kenney

rick kenney

February 12, 2025

5  out of  5
rating by rick kenney
"Kerrianne is very helpful an very kind an helps yu every which way she can ,shes a awesome agent , thanks to state farm an Karrianne for doing a great job !!"
We responded:
"Hey Rick, thank you so much for the great review, we really appreciate it! I agree that Kerrianne does a fantastic job or so fortunate to have her on our team. Please know that we really appreciate your business and look forward to serving you for many years to come! Mark Lewis State Farm insurance Batavia, New York"
Profile photo of Aaron Zastrocky

Aaron Zastrocky

February 10, 2025

5  out of  5
rating by Aaron Zastrocky
"So I had a review with Daniel last week about my accounts with state farm and everything went smooth as silk. Daniel was very nice to talk to and she got a bunch of things straightened out. Very happy with her professionalism"
We responded:
"Aaron, thank you so much for taking the time to leave us a review. Danielle does an amazing job reviewing and explaining everything with our customers. We are so fortunate to have her on our team. Please know that we sincerely appreciate your business and we look forward to serving you for many years to come. Mark Lewis State Farm insurance Batavia, New York."
Profile photo of Sarah Green

Sarah Green

February 3, 2025

5  out of  5
rating by Sarah Green
"Kerrianne helped me find any discount to lower my yearly premium for hundreds of dollars!"
We responded:
"Hey Sarah, thank you so much for leaving us a review! I agree that Carolanne does a fantastic job, please know that we really appreciate your business and look forward to serving you for many years to come Mark Lewis State Farm insurance Batavia New York"
Profile photo of Richard Beyer

Richard Beyer

February 3, 2025

5  out of  5
rating by Richard Beyer
"Wow!!! Kerranianne was fast. Awesome job. I call insurance agents every day for work. I wish she answered all of my calls. The girls in Medina are the same way. Awesome!!!!!!!"
Profile photo of Rob C

Rob C

January 27, 2025

5  out of  5
rating by Rob C
"Needed to get coverage on a vehicle fast. Got a Temp card super fast and so did the DMV, so I was able to get plates same day. Super friendly, professional and fast. Great group."
Profile photo of Lois Caldwell

Lois Caldwell

January 23, 2025

5  out of  5
rating by Lois Caldwell
"Jerica has been so great to work with! She takes the time to completely answer all questions and puts the extra work and time in to walk you through the insurance process."
We responded:
"Thanks Lois! You’re the best! I ageee that Jerica does a great job because she truly cares about our customers! We look forward to serving you for many years to come! Mark Lewis, State Farm Insurance "
Profile photo of Cindy Patnode

Cindy Patnode

January 22, 2025

5  out of  5
rating by Cindy Patnode
"Kerrianne always helpful and so friendly, really knowledgeable"
Profile photo of Andrea Agan Siverling

Andrea Agan Siverling

January 17, 2025

5  out of  5
rating by Andrea Agan Siverling
"I received a quote and was able to have auto insurance in place within a half hour with the assistance of Jerica! Thank you for taking great care of me and my family!"
Profile photo of Chris Merica

Chris Merica

January 14, 2025

5  out of  5
rating by Chris Merica
"Heather was a great help setting up my snowmobile insurance! Kerri Anne and Danielle are also always there when I need anything! Great agency thank you!"