State Farm® Insurance Agent Mark Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
K
June 4, 2026
5
out of
5
rating by K
"Heather was amazing to work with !!!"
Kate Buchinger
June 1, 2026
5
out of
5
rating by Kate Buchinger
"Heather is the absolute best. She explained everything thoroughly and was so very helpful! 10 out of 10!"
Jerome Kingston
May 27, 2026
5
out of
5
rating by Jerome Kingston
"Quick response was greatly appreciated"
We responded:
"Jerome thanks so much for taking the time to leave us a review, we really appreciate it! My team and I look forward to providing you with great service for a very long time! Mark Lewis"
David Ostanski
May 15, 2026
5
out of
5
rating by David Ostanski
"Jerica was very helpful when setting up the insurance for my new vehicle. She answered all of my questions and made the process easy."
Abel Hammer
May 15, 2026
5
out of
5
rating by Abel Hammer
"Heather was very helpful and answered all the questions I had about quotes and policy’s. She’s the best"
Mercedes
May 15, 2026
5
out of
5
rating by Mercedes
"Heather was extremely helpful and very patient. She answered all of my questions and was very kind. Policies can be very challenging and she was very accommodating and explained everything throughly."
Sean Brennan
May 15, 2026
5
out of
5
rating by Sean Brennan
"Jerica was beyond kind and helpful! I highly recommend reaching out to her, she made the experience very easy and simple!"
Ryan Maniace
May 15, 2026
5
out of
5
rating by Ryan Maniace
"Jerica Merrell called me after starting my quote online for homeowners insurance replacement from my past company. She was great, answering questions and addressing policy questions I had and helped to save some money. She followed up a few times to keep me informed of statuses for switching and checking if any new questions. Highly recommend."
We responded:
"Ryan thanks so much for the review! I’m thrilled that you were pleased with Jerica’s personal service. She does a great job for all our customers and is only a phone call or text away if you need something. Please know that we appreciate your business very much! Mark Lewis "
Danielle Major
May 11, 2026
5
out of
5
rating by Danielle Major
"Jerica Merrell was an excellent agent to work with. She was able to answer all my questions. Be quick about getting me the quotes I needed. When there was a problem with my bank, she was available to fix it pronto. Very friendly and easy to talk to. Highly recommend!"
We responded:
"Danielle, thank you so much for taking the time to leave us a review! We really appreciate it! I’m stoked that Jericho was able to provide you with fantastic service, we’re so lucky to have her on our team and it’s exactly what we strive for! If there’s ever anything that you need by all means, please reach out. We do appreciate you. Mark Lewis State Farm insurance."
Philip Warney
April 27, 2026
5
out of
5
rating by Philip Warney
"Jerica Merrell @ STATE FARM / Mark Lewis Agency was very helpful transferring my Auto & Homeowner accounts. Saved me $$ and was very patient answering my questions. Even the dumb ones!"
We responded:
"Philip, thank you so much for taking the time to leave us a review, we really appreciate it! I’m so happy to hear about your great experience with Jerica, she does a great job and not just on the first day either! Please know that we really appreciate your business and we look forward to serving you for many years to come. Mark Lewis State Farm insurance"
Joe Matla
April 25, 2026
5
out of
5
rating by Joe Matla
"Jerica Merrell was a pleasure to work with!! She was very Knowledgeable , proficient, helpful and courteous. I would highly recommend working with Jerica with your insurance needs."
We responded:
"Joe thanks for the review! We’re so fortunate to have Jerica on our team, giving it her best everyday. Please know that we really appreciate you. Mark Lewis"
maria dimartino
April 23, 2026
5
out of
5
rating by maria dimartino
"Heather was very kind and informative. She explained everything to me in length. Heather was a delight to do business with."
We responded:
"Hey Maria, thanks so much for taking the time to leave us a review, we really appreciate it, especially for a very, very long time customers like yourself. I agree that Heather does a great job and I’m glad that you found her a delight to work with, that’s exactly what we strive for! If there’s ever anything you need by all means, feel free to reach out Maria. We really appreciate you. "
Dairety
April 7, 2026
5
out of
5
rating by Dairety
"Loving the help from Jerica. Switched over from AllState for auto and renters, and we couldn't be happier. Thanks Jerica!"
We responded:
"Thanks so much for the review! We really appreciate it! If there’s ever anything you need please let me know, we’re happy to have you! Mark Lewis "
edward guldenschuh
March 24, 2026
5
out of
5
rating by edward guldenschuh
"Heather was so very helpful and did not hesitate to explain everything with the coverage and was not pushy in any way like some have been. I look forward to the coverage that I went with and the service that I received from heather was exceptional."
We responded:
"Thanks for the review Edward! I’m glad to hear that Heather did a nice job for you, we will try our best to continue to offer exceptional service for you! Mark Lewis "
Terry Pinkerton
February 27, 2026
5
out of
5
rating by Terry Pinkerton
"Called to adjust the type of coverage on my vehicles and Jerica was very pleasant and helpful. She accomplished everything that I was hoping to do."
We responded:
"Hey Terry, thanks so much for taking the time to leave his review, we really appreciate it! I’m glad that your experience with Jerica was positive, I think she does a fantastic job taking care of our customers, if there’s ever anything you need by all means, feel free to reach out. Thanks again for your business! Mark Lewis, State Farm."
Richard Demmer
February 17, 2026
5
out of
5
rating by Richard Demmer
"I talked to a lady at mark Lewis today insurance. They helped me out with all the questions I had State Farm is the top of the line of insurance.\n Good company to be with"
We responded:
"Thanks for the kind words Mr Demmer, we really enjoy serving you!"
Hodgie Beatz
February 12, 2026
5
out of
5
rating by Hodgie Beatz
"Absolutely amazing!!!!"
We responded:
"Thanks for the review!"
John
February 5, 2026
5
out of
5
rating by John
"My customer service representative was Jerica Merrell at the Batavia NY branch i was very pleased with her expertise she was extremely easy to talk to answered all of my questions. Her service was very much appreciated"
We responded:
"John, thank you so much for taking the time to leave us a review, we really appreciate it. I’m glad that you were pleased with Jerica‘s service, she does a fantastic job! We really do appreciate your business John if there’s ever anything that you need by all means, please reach out. Mark Lewis State Farm insurance Batavia, New York"
Matt Hilbert
February 3, 2026
5
out of
5
rating by Matt Hilbert
"The few times now I've had to call, they are always happy to help and are very quick. Jerica was super friendly and helpful."
We responded:
"Hey Matt, thanks so much for taking the time to leave his review, we really appreciate it! I’m glad that Jerica was able to help you in a friendly way. That’s what we shoot for! We know we don’t hear from our best customers very often so we’d like to be sure we deliver when we do hear from them. If there’s ever anything you need by all means, please reach out to me directly. Thanks, Matt."
Jessica Patterson
January 31, 2026
5
out of
5
rating by Jessica Patterson
"I had a fantastic experience working with Jerica at State Farm. She made the entire process of switching my auto insurance seamless and stress-free. It’s rare to find someone so knowledgeable who also takes the time to explain the fine print. Highly recommend this office and Jerica if you want personalized service and peace of mind!"
We responded:
"Jessica, thank you so much for taking the time to leave us a review, we really appreciate it! I’m so glad to hear that Jerica made your switch to our office. Stress-free, we definitely want that! We hope to continue to earn your business for many years to come. Mark Lewis State Farm insurance Batavia, New York."
Carrie Anne Mullen
January 26, 2026
5
out of
5
rating by Carrie Anne Mullen
"I recently switched to State Farm and my agent Jerica was absolutely Amazing! Extremely friendly and did everything she could to make sure I was getting a better deal than what I was with my former Insurance. Thank you Jerica!"
We responded:
"Carrie, thanks for taking the time to leave us a review! I agree, Jerica rocks! We really love to get reviews like, we hope to provide you with the best possible experience for years to come! Mark Lewis"
Philip LaWall
January 22, 2026
5
out of
5
rating by Philip LaWall
"Jerica was very helpful and knowledgeable. She set me up with the services I needed and steered me toward some offers to save me money as my son just became a new driver!"
We responded:
"Philip thanks for leaving us a review, we really appreciate it! We’ll try to stay on top of those discounts for your son! Mark Lewis"
Bill Boyce
January 21, 2026
5
out of
5
rating by Bill Boyce
"Jerica is always willing to help. She knows me the minute she answers the phone. She is knowledgeable, professional and most of all caring."
We responded:
"Hey Bill, thanks so much for taking the time to leave us a review! We love the fact that we usually recognize our customers when they call. It’s so different than a call center am glad that you appreciate it too! Jerica does an amazing job. I completely agree with you. We’re so fortunate to have her on our team. Thanks again for the kind words. If there’s ever anything that you need by all means, please give me a call! Mark Lewis State Farm insurance."
J. Rhodes
January 17, 2026
5
out of
5
rating by J. Rhodes
"Had a great experience with State Farm. Unfortunately, the continued rise of the monthly premium was too much. Really enjoyed working with Jerica at State Farm. She is friendly, professional, and knowledgeable."
We responded:
"Hey there, thanks for the review, we really do appreciate it. It’s certainly been a challenging time for auto insurance in New York, we look forward to welcoming you back soon. Mark Lewis State Farm insurance."
Mercedes Marchese
January 11, 2026
5
out of
5
rating by Mercedes Marchese
"I was super worried about adding a teen to our policy financially, but Jerica was super attentive to our needs and provided great customer service. Very responsive and wonderful to work with."
We responded:
"Thank you so much for the review, we really appreciate it. There are a lot of discounts available for new drivers, and if you’re able to take advantage of them, they keep the price reasonable. I’m glad you were able to! If there’s ever anything you need, please let me know. I agree that Jerica does a great job!"